At Bashundhara Sky Holidays, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect the information we gather from you when you interact with our website, services, and products. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
Personal information refers to details that specifically identify you. This can include, but is not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Travel preferences and history
- Passport or other identification details for booking purposes
b. Non-Personal Information
This includes data that does not personally identify you, such as:
- Browser and device information
- Internet Protocol (IP) address
- Pages visited on our site and other usage data
- Cookie and tracking data
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Processing transactions: To book travel arrangements, process payments, and fulfill orders for our services.
- Customer service: To respond to inquiries, provide support, and address any concerns.
- Personalization: To tailor our services to your preferences and provide recommendations.
- Marketing and communications: To send you promotional materials, newsletters, or other information about our services, where permitted by law.
- Analytics: To analyze usage trends and improve the functionality of our website and services.
- Legal compliance: To comply with legal obligations and enforce our terms of service.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With service providers: We may share your information with third-party vendors or partners who assist in processing transactions, booking travel services, or providing customer support.
- With business affiliates: If we collaborate with trusted affiliates for marketing, promotions, or joint services, your information may be shared for that purpose.
- Legal requirements: We may disclose your information if required by law, court order, or government regulations.
4. Data Security
We take the security of your personal information seriously and employ reasonable physical, electronic, and procedural safeguards to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These small data files allow us to:
- Remember your preferences and login details
- Analyze traffic patterns
- Deliver targeted advertisements
You may disable cookies in your browser settings, but doing so may limit your access to certain features of our website.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: If any of your information is incorrect, you may request that we update or correct it.
- Deletion: You may request the deletion of your personal data, subject to legal or contractual obligations.
- Marketing preferences: You may opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.
7. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will promptly delete it from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Bashundhara Sky Holidays
Gulshan-2, North Avenue, Unicorn Plaza 4th floor, 1212 Dhaka, Dhaka Division, Bangladesh
Email: jobaergoni@gmail.com
Phone : +880 1620-961088
WhatsApp : +880 1770-052534
